If your statement says "no insurance info," but you have insurance, the paperwork we received from your doctor's office was either incomplete or inaccurate. This is easily fixed. All you need to do is contact us with your...
FAQs
You may have paid your co-pay at the doctor’s office for the doctor’s services. However, this statement is referring to a separate benefit under your insurance for the product you received at your doctor’s office. Depending on...
Co-insurance is an insurance policy provision under which the insurer and the insured share costs incurred after the deductible is met. It is similar to a co-pay, but instead of being a set amount per visit, a coinsurance is a percentage of...
In an insurance policy, the deductible is the amount that must be paid out-of-pocket before an insurer will pay any expenses. The deductible must be "met,” that is, paid by the insured, before the benefits of the policy can apply. ...
If the term "transfer balance" appears on your statement or patient responsibility notice, this means that after your insurance processed the claim, a remaining balance was transferred back to you. This sometime occurs because...
Some insurance companies limit the dollar amount they will pay per year for certain services, or they limit the quantity of services eligible for coverage per year. If your statement shows that you have a balance due because you...
Insurances are more likely to listen to their members than to the provider of the service. While Surgi-Care will attempt to appeal denials that have provider appeal rights, there are some denials that can only be appealed by the member...
It is possible that your doctor is in network with your insurance and Surgi-Care, Inc. is not. If your insurance states that we need to charge you a higher co-insurance or deductible because we are out-of-network, we suggest you...
An orthopedic device may be covered in full, only partially, or not at all by your insurance. Coverage of your orthopedic device varies according to a multitude of variables, including, but not limited to:
- Your insurance...
